Helping Clients Navigate Insurance With Clarity and Confidence
The insurance industry is constantly evolving—and the best way to stay ahead is to learn from someone who’s lived it. With 15+ years in the property claims world, I’ve handled everything from catastrophe wind, hail, and flood events to specialized fire, water, and mold losses. I’ve also led claims teams managing complex, attorney- and public-adjuster-represented files, giving me a deep understanding of how to navigate challenges from every angle.
My experience doesn’t stop at the carrier side. With extensive restoration knowledge, I understand the real-world processes, pressures, and pain points that homeowners, contractors, and carriers face every day.
I offer targeted training designed to bridge the gap between all three groups, creating clarity, confidence, and smoother claim outcomes. In addition, I provide professional insurance appraisal services as both an appraiser and an umpire, delivering fair, impartial, and balanced resolutions for every client.
Appraisal
Residential Appraisal Services
Exterior & Simple Interior Losses
• $1,000 flat rate
(Examples: basic wind, hail, small water losses, minor interior damages)
Extensive / Complex Losses
• $2,000+
(Examples: major water or fire losses, multi-room damages, structural impact, mold, or large-scope interior assessments)
Commercial Appraisal Services
Base Rate
• Starting at $2,500
Pricing increases based on:
• Number of structures
• Size of the property
• Scope of damage
• Complexity of the appraisal process
Included in All Appraisal Services
• Full file review
• On-site inspection
• Detailed scope and estimate review
• Communication with opposing appraiser
Payment due once appraisal accepted
Services Available
Umpire
Low-Complexity Umpire Services
• $2,000
Ideal for straightforward disputes such as:
• Simple wind claims
• Basic hail claims
• Minimal interior involvement
High-Complexity Umpire Services
• Pricing Varies Based on Complexity
Rates will depend on:
• Scope and severity of the loss
• Number of disputed line items
• Size of property or structures
• Presence of interior, structural, fire, water, or mold damage
• Attorney or public adjuster involvement
• Whether an on-site inspection is required
All Umpire Services Include
• Full review of both submitted estimates
• Independent assessment of disputed items
• Communication with both appraisers
• Impartial determination based on industry standards
• Final award documentation
Training
Training Services
On-Site Training
Half Day (up to 4 hours)
• $1,500
Full Day (up to 8 hours)
• $2,500
Additional travel costs may apply depending on distance and location.
Virtual Training
Half Day (up to 4 hours)
• $1,000
Full Day (up to 8 hours)
• $2,000
Training Includes
• Overview of the insurance claims process
• Understanding how carriers evaluate losses
• How to prepare complete, organized documentation
• Best practices for building fair, accurate estimates
• Strategies for overcoming common carrier roadblocks
• Guidance on working with carriers—not against them—to serve the mutual customer
• Q&A session tailored to your group’s needs
Additional Training Included:
Xactimate Estimating & Efficiency Training Homeowner Education Sessions
Carrier & Adjuster Alignment Training
Advanced Communication & Negotiation Strategies
“I’ve learned it’s far more effective to advise my insureds to go to appraisal and use your services than to waste time fighting these losses. Not only is the resolution faster, but the ROI is significantly better as well.”
— Client
“Because of the recommendation I received for your services and your efforts, insurance paid to restore my home back to its beautiful condition.”
— Gloria Perry
Your Questions, Answered
How quickly can I expect to see measurable results?
Immediate (Same Day to 1 Month)
• Better documentation quality
• More accurate estimates
• Smoother communication with carriers or restoration partners
• Reduced back-and-forth on simple claims
• Improved confidence and clarity in handling claims
Short-Term (1-3 Months)
• Noticeable reduction in claim delays
• Fewer supplemental disputes
• More alignment between carriers, homeowners, and contractors
• Stronger negotiation outcomes
• Faster approvals on well-supported files
Longer-Term (3+ Months)
• Significant improvement in overall claim cycle times
• Fewer escalations, complaints, or misunderstandings
• Higher-quality estimates and files across the board
• Stronger relationships between carriers and restoration companies
• More consistent fair outcomes for all parties
Do you specialize in certain industries?
• Property Insurance (Residential & Commercial)
Wind, hail, water, fire, mold, catastrophe events, and complex losses.
• Restoration & Mitigation
Fire, water, and mold remediation companies; reconstruction contractors; roofing contractors; general restoration operations.
• Homeowners & Policyholders
Education, documentation preparation, and claim process guidance.
• Insurance Carriers & Adjusting Teams
Carrier workflows, file expectations, estimate review, negotiation, and documentation standards.
• Insurance Appraisal & Dispute Resolution
Serving as appraiser for both carriers and homeowners and as an impartial umpire for contested property claims.
Are these services truly one-time purchases?
Yes—each training session or appraisal/umpire service is offered as a stand-alone, one-time purchase. There’s no ongoing obligation, subscription, or commitment required.
However, many clients choose to bring me back for additional training, advanced sessions, or recurring support as their teams grow or as new challenges arise. Whether you need help once or on an ongoing basis, the choice is entirely yours.